Tag Archives: smart trust

There is another way: In an age of suspicion develop a trust system

When the birds start singing in spring, my heart starts to remember old, joyful songs, as well. I pause for birds, partly because Jesus taught me to do so: “Look at the birds of the air; they do not sow or reap or store away in barns, and yet your heavenly Father feeds them. Are you not much more valuable than they?” (Matt. 6:26). But even if I did not know the Sermon on the Mount so well, the birds would have taught me to trust God. And such trust would have loosened a song of joy in my heart.

This spring, we have experienced an avalanche of the unmelted snow of mistrust on the mountains of lies and greed that characterize our no-trust country. I’m afraid it is all going to melt and flood us by June. You may have stopped watching news channels, but they are all unmoored from the truth. This week the President lied so hard about the Mueller report that his tongue must have hurt. People are not only losing their trust in God and the church of Jesus Christ, they don’t trust one another either.

We are called to develop a trust system

In the middle of that flood, we have a very prescient proverb we managed to get into our collection: We are called to develop a trust system. That means we are more like the birds of the air and less like Donald Trump and we know it. What’s more, it means we intend to build an alternative system to the world’s mistrust, by trusting each other and breeding trust in people who want to stop feeling worthless and claim their honor as trustworthy people.

I was cleaning up my books the other day (they tend to multiply!) and I ran across one I could not remember buying called Smart Trust. It is one of those business books that teach capitalists basic morality as a means to be happy and successful like Warren Buffet. I like these books because they boil down ideas into practical ways we can implement. For instance, here is most of this book boiled down into a 25-minute speech.

And the rest of this blog post is going to boil the book down even further into a few useful paragraphs.

I offer this to you for a couple of reasons. 1) A big reason: Quite a few of us are sucked into the mistrust system the world is perpetrating. We are susceptible to conspiracy theories, suspicious of all leaders and prone to cutting off because no one can be trusted. If that is you, you are undermining our trust system. 2) A bigger reason: Each of us can contribute to making an alternative by staying conscious of our responsibility to build a trust system, which simply begins with trust in Jesus and trust in his people.  We can nurture joy instead of despair. A new world is possible.

Trust builder traits

Covey and his team did some nice business-book research on their topic by finding people all over the world who demonstrate “smart trust.” In their opinion, this conscious, strategic trusting is the defining skill that separates mere managers from leaders.

For our purpose, “smart trust” it is the defining skill that separates a Jesus-follower who can develop a trust system from those who James calls a “double-minded” — who can’t trust and can’t be trusted. Likewise, they are people Jude calls “clouds without rainwater.” If those negative attributions seem to harsh, return to Jesus trying to lure us into leaving  destruction by pointing out the birds managing to trust God in the middle of it.

The authors collected five traits that characterize these trust builders:

  • They choose to believe that trust is essential.
  • They start by developing the character and competence (the credibility) that allows them to trust themselves and be a trusted part of a trust system, in our case, the kingdom of God.
  • They say what they intend to do and assume others also have positive intentions. They make people prove they are untrustworthy, not earn trust.
  • They do what they say they are going to do.
  • They take the lead in extending trust, which leads to a “virtuous cycle” in which others are unleashed to build great things and feel the joy of the good work of faith, hope and love.

I think you can note these traits in the character of our church. We have been building a trust system for a long time. When it breaks down, we can see it, because we normally don’t live in a Trump-like world in which no one can be trusted and the untrustworthy cast suspicion on everyone else. When Trump decided not to cooperate with Congress, it became evident that the authors of the U.S. Constitution, even though they put checks and balances in their famous doc, relied on “gentlemen” to apply it. They expected leaders to at least be concerned about their honor and reputation! When power is more important than mutuality, the “rule of law” is about whoever has the power to enforce the law. When we can’t trust our leaders, we need to find some new “gentlepeople.” We want to be those  trustworthy people, led by Jesus, the ultimate leader.

The example of the Grameen Bank.

The authors piled up stories of trusting and trustworthy leaders from around the world. I think the story of Muhammad Yunus is especially notable. He should be honored, as he is, by people around the world. He is the Banker to the Poor who made a bank built on trust to help the poorest of the poor in Bangladesh, initially, get out of their slavery to their lenders. In his system of microcredit, trust is the key. He says, unlike banks who tie up clients in legal knots, making sure they are never out of the bank’s reach, “Grameen assumes every borrower is honest. There are no legal instruments between lenders and the borrowers. We were convinced that the bank should be built on human trust, not on meaningless paper contracts….We may be accused of being naïve, but our experience with bad debt is less than 1 percent.”

Our Debt Annihilation Team is an ongoing experiment with similar intent. They have also experienced “bad debt.” But there has been more joy than confirmation that people cannot be trusted. We extend some relational “microcredit” every time we sit down face-to-face in one of our free-forming cells, don’t you think?

Blind trust or mistrust

Good business books come up with metaphors and charts to make their big points. Covey asks us “Which glasses are you wearing?” Is your lens blind trust or distrust?  The Proverbs taught us long ago what social scientists keep proving: “As we think in our hearts, so we are” (Prov 23:7 KJV). The “glasses” through which we see people and situations make a difference. The two extremes most of us fall into in relation to trust can be seen in the chart below. See what you think about how you generally work, or how you work in various situations like job and family. How do you work in the church?

The third way: build a trust system

One of the reasons to excerpt this book for you is that their idea of  “smart trust” is a “third way.” And we do love our third ways! These ways are alternatives to the either/or the world usually presents to us. Our alternativity is not just our own way, it is a way of trusting the leadership of Jesus all along our way. Our basic faith in the trustworthiness of the Lord makes us radicals.

This “smart trust matrix” is designed to give us a better pair of glasses so we can see our way into a better place where being trusted and trustworthy unleashes our creativity and joy.

I don’t always get what a four-quadrant matrix means, but they at least get me to think. This one is trying to move me to have some discernment when it comes to trusting people in our trust system. Like Paul tells the Corinthians while he is helping them move through some conflict, I speak to sensible people; judge for yourselves what I say.”  That’s the kind of assumption we want to develop. Paul knows he is talking to people in all four quadrants, but they all need to get to a place where they are on the Lord’s side (1 Cor 10). Quadrant 1 is blind trust; Quadrant 4 is mistrust; Quadrant 3 is no trust. You may need to move through all of them to get to Quadrant 2: smart trust. Or, as Paul would say, we need to develop good judgment that leads to reconciliation and unleashes joy.

The other side of the smart trust coin of course, begins with being trustworthy ourselves. We don’t just inspect other people to see how they fit into a matrix! Being trustworthy breeds reciprocal trust. And even if no one trusts you back, Jesus does. The Lord’s trust strategy is at the heart of what Victor Hugo was working out in Les Miserables when the bishop trusted Jean Valjean with the candlesticks. Viewers have gotten teary-eyed ever since, believing that one person can, in fact, make a difference. Grace works. Entrusting people with grace is the basic strategy of God in Jesus for the transformation of creation.

Jean Valjean becomes a better man and even releases Javert. Over 70 million people have seen Les Mis onstage. They long for a different kind of world where grace makes a difference and people are considered worthwhile. The BBC put out yet another TV version this month. People keep hoping the liars who set off avalanches of mistrust will not win the day! And even the days they seem to be winning are better because of  those who trust God and one another and stubbornly build a trust system where the skills of transformation can be learned.